Best Customer Facing Experience

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Gain an insight into the winner of the Best Customer Facing Experience category at the 2020 Emerging Payments Awards. Hear from Judge, Dimitrios Fountas of University of London, on why they were chosen and hear from the winners themselves, when Mladen Vladic, Director – Loyalty as well as Candis Clarke, Enterprise Strategy Director – Loyalty of FIS, shares some insights into their initiative. Lastly, hear from category sponsor Lanistar as Chief Operating Officer, Martins Skromans, shares why this category is so important.